Filipa Sousa by Blue , headquartered at R. Miguel Torga 28, 4835-077 Guimarães, Portugal, is responsible for the website Filipa Sousa by Blue and is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all applicable legal and regulatory standards.

Filipa Sousa by Blue reserves the right to periodically update and amend its Privacy and Cookies Policy to reflect any changes in how our customers' personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on the Filipa Sousa by Blue website, and it is advisable that you check it periodically to ascertain any updates or changes.

Guiding Principles

The main objective of this policy is to consolidate the relationship of trust and closeness between Filipa Sousa by Blue and its respective clients. It also aims to demonstrate transparency in the processing of collected data and to inform all clients of their rights and how they can exercise them as holders of personal data.

Legal Basis

Filipa Sousa by Blue operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.

According to the GDPR agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Data protection

We utilize various measures aimed at ensuring the security of the information collected, protecting the personal data collected, and preventing unauthorized use, alteration, access, disclosure, loss, or destruction.

As the data subject, the customer has the right to know what data is collected and stored, as well as to modify it in the customer area and request its export or deletion from the store.

The data that is collected

Customer registration or purchase

When you register or purchase from Filipa Sousa by Blue , the following data is collected: email, name, address, postal code, city, phone number, and CPF (Brazilian tax identification number). The data collected through the customer's purchase process will be processed automatically and is intended for order processing, such as order shipping or invoice issuance.

Contact form

Filipa Sousa by Blue may also request personal data through contact forms, including name, email, and other information provided by the visitor.

Navigation on Filipa Sousa by Blue

Data related to browsing the store is also always collected. Examples of this type of data include device and browser information, network information, and IP address.

Purpose of the data collected

Personal data is collected and processed for the purposes indicated below:

Service provision:

Compliance with tax obligations;

Order processing;

Order processing;

Resolution of problems such as cancellations, product returns, or refunds for products and/or services in accordance with current law;

Customer support: answering questions about products, how Filipa Sousa by Blue works, or any other questions the customer may have;

Data retention

Filipa Sousa by Blue is required to retain information for tax and audit purposes in accordance with applicable law.

The data subject may, at any time, request to access, rectify or delete their personal data by sending an email to info@filipasousabyblue.com.

If a customer registers with Filipa Sousa by Blue , they can view, edit, or delete their personal information at any time from their account in the Filipa Sousa by Blue customer area.

At the customer's request, Filipa Sousa by Blue may modify certain customer data associated with registered orders.

Data sharing

Filipa Sousa by Blue does not share or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the express consent of the data subject.

Any third-party entity with which customer data may be shared is obligated to use it exclusively to ensure the proper functioning of its service on behalf of Filipa Sousa by Blue .

Filipa Sousa by Blue may also disclose personally identifiable information under special circumstances, such as when complying with court orders that require it or when certain actions violate the Terms and Conditions of the business.

Cookies

Filipa Sousa by Blue uses cookies on its website. The cookies used do not collect information that identifies the visitor, but rather about how they interact with the store's website. The data collected is used for statistical purposes, service provision and improvement, and user experience.

What type of cookies are used?

Analytical Cookies : These are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.

Functionality Cookies : These cookies save the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website every time they visit it.

Third-party cookies : These cookies are created by third-party services such as Google, YouTube, Facebook, and others. They may be used to show you advertising related to your actions on the website.

For any other questions related to the protection of your personal data or the cookies used, you can contact us at the following address: info@filipasousabyblue.com.